Frequently Asked Questions

We accept orders by phone, e-mail, and fax. Look at the contact us page for contact information.

Call us at (800) 963-3513 or send us an e-mail at


Yes we do. Please send us a list of your available part numbers and we will make an offer.
We accept payment by credit card, Paypal, and company check.
Yes, we do a large amount of business internationally and can ship anywhere.
We will include an estimate for shipping time when we send out your quote, but most orders are able to ship within one day if necessary.
Tracking numbers are sent automatically when we ship your order.
Yes, in most cases we can quote you for new and remanufactured parts.
Yes we can, and we also offer an exchange program so that instead of waiting for your part to be repaired we can ship you a new part and give you a discount if you get the old unit to us within 30 days.